Shipping & Warranty

Shipping

All products are hand-made, built to order by myself only. Please allow a 10-20 days lead time after placing an order before it is shipped.
An email with tracking information will automatically be sent to you if available.
USA Shipping: USPS 8 - 15 days, Ground Tracked
Shipping INTERNATIONAL: 5 - 12 days, Air Untracked

At any time during the lifetime and operation of JLasers, we will repair your product(s) free of charge for parts and labor for any reason.
Diodes and lenses purchased individually are NOT subject to our lifetime warranty policy due to their sensitive and fragile nature.
During the first 6 months of your purchase, JLasers will pay for all shipping charges, to and from the repair facility. Refund sent upon proof of shipment.
After 6 months of date of purchase, you will be responsible for shipping the products to us. Your goods will be shipped back to you free of charge.
Contact us for a repair.

You may return/refund your products within 30 days after purchase, after sending proof of shipment. (if applicable)
Contact us for a return.